Shipping

We ship worldwide and use several different courier services including Sendle, Australia Post and UPS to name a few.

We aim to dispatch all orders within 1-2 business days.

Shipping notifications are sent via email and tracking codes provided once an order has been fulfilled.

Extra cover for loss or damage is available upon request. Please contact us before placing your order to arrange a quote. We are unable to add insurance after an order has been fulfilled.

 

Domestic (AU) Shipping 

We use carbon neutral delivery services for all our domestic shipping. 

Enjoy FREE shipping on all orders over $100 Australia wide (wholesale customers excluded).
Note: Order value is assessed on the subtotal, before any shipping costs are calculated. 

For orders under $100 we offer Standard shipping at a flat rate of $10 (wholesale customers excluded). 

You also have the option to select Express shipping for a fee. Charges are based on weight and are calculated at checkout. 

Delivery Time Estimates:
Estimates are based on standard delivery times from Monday to Friday, excluding public holidays. 

Destinations*

Standard
(business days)
Express
(business days)
NSW Metro 2 1
NSW Rural 5 1-2
NT (Darwin CBD) 3-6 2-3
NT Rural 12-15 3-4
WA Metro 4-6 1-2
WA Rural 7-10 3-4
All Other Metro 3-6 1
All Other Rural 2-6 1-4

*Destination descriptions are a guide only.

 

International Shipping 

Enjoy FREE shipping on all international orders over $200. 
Note: Order value is assessed on the subtotal, before any shipping costs are calculated. 

For orders under $200, charges are based on a combination of weight and location and are calculated at checkout.  

Delivery Time Estimates:
Estimates are provided at checkout when choosing your shipping method. 

Duties & Taxes:
Taxes are compulsory financial obligations levied by the government, including import and export duty (also known as a tariff), VAT and GST amongst others. An estimate of these charges is provided at checkout when choosing your shipping method. 

Example: 

example no tax or duties expected
example estimated tax & duties expected

IMPORTANT: We make every effort to ensure a quick and smooth delivery, however we do not take responsibility for any delays and extra fees that may be applied via customs and duty offices in the receiving country. It is the customer’s responsibility to cover any additional import duties, customs and taxes. Please contact your local post office or customs office for more information. 

If you have any questions, please contact us via the online webform.